Job Description
Department: Group B2B Customer & Business Operation
Role Overview
Responsible for the design, implementation, maintenance, and optimization of cloud infrastructure, ensuring high availability, scalability, and security for applications and services.
Work closely with development, DevOps, and IT operations teams to manage cloud environments, automate infrastructure, and implement cloud solutions that align with business goals.
Operational Delivery Excellence
Deliver & lead project services to customer.
Deliver services to customer as SoW successfully.
Strategic Cloud Delivery Management
Develop and maintain a strategic roadmap for Cloud Engineer enhancement.
Conduct regular assessments of Cloud Engineer and identify areas for improvement.
Assessment and improvement plan reports
Client and Stakeholder Engagement
Prepare and present performance reports to stakeholders.
Gather client feedback and use it to improve service delivery
Qualification
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
Minimum 3 years of experience as a Cloud Engineer, DevOps Engineer, or in a similar cloud-focused role
Strong Knowledge in IT Infrastructure, Network, and Cloud
Hands-on experience with public cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
Experience designing, deploying, and managing scalable, secure, and cost-effective cloud infrastructure in hybrid or multi-cloud environments.
Strong understanding of cloud architecture principles, high availability, fault tolerance, and disaster recovery.
Practical experience with cloud-native services, including compute, storage, networking, and serverless technologies.
Proficiency in Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or Ansible.
Experience with CI/CD pipelines and automation tools such as Jenkins, GitLab CI, or Azure DevOps.
Familiarity with containerization and orchestration technologies, including Docker and Kubernetes.
Solid knowledge of cloud security best practices, including IAM, encryption, access controls, and compliance requirements.
Experience configuring cloud networking components such as VPCs, firewalls, load balancers, and security groups.
Proficiency in scripting and automation using Python, Bash, or PowerShell.
Experience with monitoring, logging, and alerting tools such as CloudWatch, Prometheus, Grafana, or equivalent.
Ability to optimize cloud performance and costs through auto-scaling, rightsizing, and performance tuning.
Strong problem-solving and troubleshooting skills for complex infrastructure and application issues.
Ability to collaborate effectively with cross-functional teams and communicate clearly with technical and non-technical stakeholders.
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