Business Analyst

About the Company Akar Inti Teknologi (AIT) is a full‑service software house headquartered in Jakarta, dedicated to helping companies thrive in their digital transformation journey. We focus on reliability and scalability, exceeding expectations across banking, financial services, loyalty programs, healthcare, and lifestyle brands.

About the People AIT prioritizes its people, fostering a culture of teamwork, learning, innovation, and transparency. Our #TeamLIT culture encourages collaboration, continuous learning, and professional growth.

About the Role The Business Analyst (BA) bridges business stakeholders and technology teams, analyzing needs, defining requirements, and ensuring solutions deliver measurable business value.

Key Responsibilities

Gather, analyze, and document business requirements through workshops, interviews, and data analysis.

Translate business needs into functional specifications, user stories, and acceptance criteria.

Collaborate with stakeholders, product owners, developers, QA, and operations teams.

Analyze and map business processes, identify gaps, and recommend improvements.

Support solution design, UAT planning, execution, and defect resolution.

Ensure requirements traceability throughout the project lifecycle.

Assist in change management, impact analysis, and stakeholder communication.

Produce and maintain documentation such as BRD, FRD, process flows, and system diagrams.

Required Qualifications

Bachelor’s degree in Information Systems, Business, Computer Science, or a related field.

Proven experience as a Business Analyst or similar role.

Strong understanding of SDLC, Agile/Scrum, or Waterfall methodologies.

Ability to create clear documentation (BRD, user stories, wireframes, process diagrams).

Strong analytical, problem‑solving, and communication skills.

Experience working with cross‑functional technical and business teams.

Preferred Qualifications

Experience in specific industries (e.g., fintech, banking, insurance, e‑commerce).

Familiarity with APIs, databases, and system integrations.

Experience with tools such as Jira, Confluence, SQL, BPMN, or UML.

Experience in data analysis, reporting, or product analytics platforms.

Ability to work in a fast‑paced, dynamic environment.

Seniority Level Entry level

Employment Type Contract

Job Function Research, Analyst, and Information Technology

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