Strategic Business Development

Responsibilities Acquire, manage, and expand strategic enterprise accounts across targeted industries Drive consultative enterprise sales for Messaging, AI, and Omnichannel Customer Engagement solutions Develop and execute account growth strategies with a strong commercial and revenue-driven mindset Build compelling business cases, ROI justifications, solution proposals, and commercial models Lead end-to-end enterprise sales cycles, including long sales processes (2–6 months) involving multiple stakeholders Present and position solutions such as WhatsApp Business API, AI models, Chatbots, SMS OTP/Notifications, Omnichannel platforms, CRM, and Marketing Automation Collaborate with internal technical, product, and solution teams to design tailored enterprise solutions Understand and articulate technical concepts including API integrations, chatbot flows, CRM integration, omnichannel journeys, and automation logic Maintain strong relationships with decision-makers at senior and executive levels Stay updated on industry trends, customer engagement technologies, and AI-driven solutions

Requirements Minimum 2–5 years of experience in Enterprise B2B solution selling Proven experience selling one or more of the following: AI models or AI platforms WhatsApp Business API SMS OTP / Notification services Chatbots and Omnichannel solutions CRM, Marketing Automation, or Customer Engagement Platforms Familiar with industry segments such as FMCG, Retail, Financial Services, Telco, Healthcare, and E-commerce Experience working with or selling solutions to IT Services, Telco, Banking, or FMCG companies Strong understanding of enterprise solution architecture, including APIs and system integrations Ability to translate technical solutions into business value Strong capability in building commercial proposals, pricing models, and ROI-driven justifications Solid understanding of long sales cycles and complex enterprise buying processes Knowledge of AI models and AI-driven solutions is a strong plus Familiarity with WhatsApp Business API is highly preferred Excellent negotiation and closing skills Strong strategic communication and presentation abilities Commercially driven with a growth-oriented mindset Professional, proactive, and results-focused Comfortable engaging with C-level and senior stakeholders Meta certification (WhatsApp / Meta Business solutions) AI-related certification or formal training