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Sales Manager
Location:
Pasuruan, ID, 67152
Department: Sales & Marketing
Full-time or Part-time: Full-Time
Job Type: Employee
Shift: On site
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.
Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal-care.
We are sustainability leaders in our industry. We are the first global packaging company to commit to make all our products recyclable or reusable by 2025.
Our products are vital to support the lives of millions of people across the globe every day.
We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to innovating and driving new solutions to create more sustainable packaging solutions.
To find out more about our commitment to sustainability and about Amcor, visit
www.amcor.com I LinkedIn I Glassdoor I Facebook I Twitter I YouTube
JOB RESPONSIBILTIES :
Managing sales process from enquiry through qualification to order completion through effective customer relationships
First point of contact/escalation for the country’s customer contacts
Participation in a defined Key Account Team, responsible for plan execution and fulfillment of the Global Account Plan as it applies to the country
In co-operation with the Asia ASC Account Team, develop / implement Country Account Strategy and Regional Account Plan
Understanding the customers buying process with a view to influence same
Maintaining and increasing sales of the full breath of the ASC packaging solutions portfolio towards end users through various routes to market and meeting targets (Asia Account Team- and self imposed)
Work closely with the Innovations team to ensure Customer contacts are aware of key innovations and Amcor capabilities, associated benefits for their business, and that they provide insight into their brand plans, with this intelligence fed back to the appropriate channels within ASC
Take leadership and manage specific account related projects, perform commercial analysis of projects and initiatives to identify and capture the best value for ASC and customer
Identify commercial opportunities (including cross-functional); propose and implement actions to capture benefits\
Identify improvements (through Voice of Customer insight); develop and deliver improvement plans, working in association with other ASC stakeholders
Align service levels across ASC plants and across customer affiliates
Work with Asia Account Team in aligning pricing, contract and service strategies
Business Development
Prospecting and developing opportunities of scale to deliver revenue and profitable growth
Full engagement in customer’s identification and qualification processes, aiming to drive value propositions to the right targets
Forming, communicating and negotiating offers and price increments
Gather and coordinate customer specific market intelligence and report to Business Development Team
Identify innovation and product development opportunities
Develop strong understanding of competitor capability, activity and strategy
Development of robust sales pipeline
Maintaining the Sales Force inputs
Analyze and understand the value chain including customers, consumers and competitive environment
Establish and manage customer contracts, define service levels and negotiate service level agreements (Supply and Service Level Agreements
Account Management
Establishing, maintaining & expanding our customer base with support from internal functions and business partners
Respond to customer requirements and provide / organize support
Plan and drive networking and contact management across the customer-ASC relationship, seek for customer’s feedback (through Supplier Service Assessment, Voice of the Customer, etc.) and plan actions to improve ASC position
Regularly visit customer. Prepare, organize and lead regular business review meetings. Participate in project meetings and commercial negotiations, provide meeting minutes and visit reports
Identify commercial opportunities (including cross-functional); propose and implement actions to capture benefits
Identify improvements (through Voice of Customer insight); develop and deliver improvement plans, working in association with other ASC stakeholders
Align service levels across ASC plants and across customer affiliates
Work with Asia Account Team in aligning pricing, contract and service strategies
Performance and Project Management
Monitoring of market performance versus annual plan - monthly performance dashboard to track progress
Budgeting, forecasting and reporting to line manager, and play a lead role in regional CapaDem process as interface to Regional Team and to Supply Chain management
Analyse customer profitability and commercial leakages on regional level and recommend/follow-up on improvement actions
Measure ASC performance and customer performance in line with defined KPI’s and service levels – tracking performance through Salesforce.com
Consolidate performance reports for the Account. Provide management with regular status reports on performance vs. Account Plan / Budget
Proactively inform management on expected changes to Account Plan / Budget / Forecast
Regularly update Key Account Plan, and develop/deliver action plans to address areas of under Performance
Job Qualifications
Bachelor’s degree in a relevant discipline, minumum of 15 years of work experience
10 years of strong sales and business development experience a comparable B2B model environment
Experience as lead role in doing sales, business development and demonstrated strong success in bringing and onboarding new clients, providing business solutions to new prospects
Experience in marketing, account management, negotiations with strong ability to connect costing, pricing and value propositions of Amcor
Strong background in a B2B model i.e. packaging, raw materials, chemicals, industrial
Experience leading and handling multiple accounts, multi-country accounts, an advantage
Strong multiple industries network base, a strong advantage
5.2 Knowledge/Skills/Abilities/Behaviours
Knowledge of the manufacturing, tobacco, packaging industry preferred
Good understanding of business processes, including sales, supply chain and customer service
Commercial “hunting” and “farming” capability
Project Management and strong analytical skills
Customer Service or Account management experience beneficial
Ability and experience to work with and manage people, along with leadership skills
Ability to frequently travel internationally
Fluent English, other regional languages an advantage
Knowledge of the tobacco industry, packaging industry and FMCG would be an advantage
Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.
At Amcor we believe in talent through diversity and promote equal opportunity in the workplace and recognise that discrimination and harassment of co-workers based on race, creed, disability, gender, marital or maternity status, religious or political beliefs, age or sexual orientation is unlawful.
About Amcor
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube
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