Strategy and Planning - Platform Health (ShopeeFood)

Job Description Develop strategies based on data-driven analysis & lead strategy execution to improve platform reliability (service excellence), including managing supply & demand balance, identifying driver/merchant/user undesired behavior. Conduct end-to-end experiments to evaluate effectiveness of each initiative in improving platform reliability, while ensuring business profitability. Create and define metrics dashboard and produce reports regularly to update management by creating detailed decks of strategies, performance metrics trends, and actionable items. Spearhead project management with cross-functional teams (national & multinational) to execute platform reliability related strategies

Requirements Strong problem-solving skills, structured thinking, analytical skills and enjoy working with numbers Minimum 4 years of similar working experience, with analytical, statistical, and experimentation experience are preferable Prior working experience in E-Commerce / Consultant or startup industries are strongly preferred Curious to deep-dive anomaly or suspicious data and able to generate insights/findings from data to make data-driven decisions SQL and spreadsheet proficiency is a must; R/Python programming language is a plus Strong stakeholder management & communication skills (Fluent in ID and EN, both written and verbal) Agile, comfortable working in fast-paced environments and managing multiple projects Able to work with minimum supervision.