Operation & Sales Area Spv

Overview

PT. Excelso Multi Rasa, established in 1991, is a leading player in the coffee industry under the well-known Kapal Api Group, Indonesia's largest coffee company. The company operates over 110 Excelso outlets across the country, providing a premium coffee shop experience with its slogan, "When Coffee is Your Lifestyle". As a lifestyle-oriented brand, Excelso is committed to delivering high-quality coffee and exceptional customer service to enrich patrons' daily lives. Role Description

The Operation & Sales Area Supervisor is a full-time, on-site role based in Yogyakarta. This position involves overseeing the daily operations and sales performance in designated areas. Responsibilities

Manage teams in the Yogyakarta, Solo, and Semarang area, ensuring alignment with operational standards and sales goals. Monitor sales targets and progress, reporting results to align with business objectives. Implement operational strategies to optimize efficiency and customer experience. Ensure excellent customer service across designated outlets and touchpoints. Collaborate with cross-functional teams to ensure smooth operations and effective sales execution. Qualifications

Strong skills in Operations Management and Project Management to supervise daily activities effectively and execute strategic plans. Proven experience in Sales and demonstrated ability to achieve and exceed targets. Excellent Communication and interpersonal skills to work effectively with team members, customers, and stakeholders. Sound Analytical Skills for performance reporting and data-driven decision-making. Solid leadership and problem-solving abilities to motivate teams and address challenges proactively. Minimum high school or vocational school (SMA/SMK) graduate from any major. Familiarity with the coffee shop or food and beverage (F&B) industry is required.

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