Global Head of Payroll & Total Rewards

Join the revolution in hospitality tech!

Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.

At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations—from ordering and payments to back-of-house management.

Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision‑making and smoother operations at scale.

We’re proud to be an AI‑first organisation. By automating repetitive tasks, we free up space for our teams—and our customers—to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.

Key Milestones

Global Reach: From Melbourne to New York, Singapore to Jakarta, and all the way to Chennai, our presence spans major cities across the globe.

If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter—you’ll feel right at home here.

About the role Liven is seeking a hands‑on, commercially sharp Global Head of Payroll & Total Rewards to own how we pay, reward, and scale talent across Southeast Asia and APAC. As Liven continues its rapid growth, payroll accuracy, regulatory compliance, and structured remuneration frameworks are mission‑critical to enabling speed without sacrificing governance.

Reporting to the Chief People Officer, this role is the single point of accountability for global payroll execution and total rewards strategy. You will design scalable compensation frameworks, ensure full statutory compliance across markets, and partner closely with Finance and Talent to embed financial discipline into every hiring and remuneration decision.

This is a builder role suited to a senior contributor or 2IC ready to own the function end‑to‑end in a high‑growth SaaS environment.

What you’ll do

Own end‑to‑end global payroll execution across Indonesia, Australia, India, Singapore, and EOR markets

Ensure 100% payroll accuracy, compliance, and audit readiness across all jurisdictions

Govern employment tax, superannuation, statutory benefits, and regulatory obligations

Own and optimise payroll systems (Rippling), controls, SOPs, and reconciliations

Design and maintain global salary bands, job architecture, and leveling frameworks

Lead market benchmarking using tools such as Pave, Mercer, Radford, or equivalent

Design and operate short‑term incentives, sales commission structures, and bonus plans

Build and manage long‑term incentive programs and employee equity/share plans

Act as final approver for offers, promotions, and salary adjustments

Lead annual and ad‑hoc salary review cycles aligned to performance outcomes

Partner with Finance on workforce planning, headcount cost governance, and margin discipline

Build dashboards and reporting for compensation, equity exposure, and remuneration analytics

Establish governance frameworks that ensure pay‑for‑performance is transparent, consistent, and scalable

Build and scale a high‑performing payroll and rewards capability as the company grows

Qualifications

6–10 years’ experience in global payroll and/or total rewards

Strong hands‑on payroll execution experience across Southeast Asia and APAC

Deep knowledge of employment tax, statutory compliance, and multi‑country payroll governance

Experience designing variable compensation, sales incentives and equity plans

Proven ability to build scalable compensation frameworks in high‑growth environments

Strong financial acumen with ability to partner closely with Finance

Experience with payroll systems such as Rippling (or similar platforms)

Bachelor’s degree in Finance, Accounting, or related field

CPA / CA qualification or strong employment tax expertise highly regarded

Experience in SaaS, technology, or high‑growth businesses

Good to Have

Experience scaling total rewards in a multi‑entity, cross‑border structure

Advanced compensation analytics and BI dashboard development experience

Exposure to ESOP structuring and global equity governance

Experience implementing or transforming payroll systems across regions

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