Program Manager

Overview/ Job Responsibilities Sev1Tech is looking for a Program Manager to manage a team providing enterprise IT services for a DHS customer. The project is focused on delivering robust engineering and technical services to support TSA’s IT strategic mission goals. These services include architecture, project management, design, integration, testing, training, implementation support, and transition to an Operations & Maintenance (O&M) contractor.

The Program Manager will be accountable for successful team resourcing, resource management, and service delivery - ensuring on-time, within budget, and high quality performance on multiple task orders that will include: System Design and Architecture; Security Engineering; Modernization and Migration; System Upgrades and Lifecycle Engineering; Implementation and Deployment Support; Communication Systems Upgrades and Integration; Pre/Post Transition Support and Restoration Services; Research, Innovation, and Modernization; System Integration and Optimization; Capability Development and Testing; Voice, Video, and Data Communications; ITSM/ITOM Process Engineering; and AI/ML.

The Program Manager will organize, direct, and manage task order operations support functions involving multiple complex and inter‑related project tasks in both classified and unclassified environments; manage teams of task order support personnel at multiple locations; maintain and manage the client interface at the senior levels of the client organization; meet with customer and contractor personnel to formulate and review task plans and deliverable items; ensure conformance with program task schedules and costs; establish and maintain technical and financial reports to show progress of projects to management and customers; and organize and delegate responsibilities to subordinates and oversee the successful completion of all assigned tasks.

Specific job responsibilities include, but not limited to:

Providing direction, guidance, and oversight to task order managers, project managers, and program support staff

Managing resources across multiple TOs, including budget forecasting and staff utilization

Ensuring a clear understanding of roles and responsibilities and that the right people are in the right roles

Inculcating and reinforcing a culture of customer and mission focused delivery

Aligning customer and contractor team expectations

Creating a collaborative, responsive, and supportive team environment

Making sure necessary processes, procedures, and tools are in place and maintained

Responding in a timely way to meet ad hoc customer needs that arise

Providing the customer with visibility into progress and risks

Offering customer management strategic inputs to assist in directing the Program

Establishing and ensuring adherence to a continuous evaluation and improvement process

Providing open channels of communication within the team and between the team and customers

Conducting weekly meetings with the contract leadership team and customer on status and performance

Submitting reports on contract performance to the customer

Mentoring project team staff

Leading Monthly Program Reviews with corporate leadership

Minimum Qualifications

Bachelor's degree (preferably in Information Technology or a related discipline)

10+ years' experience in the federal IT contracting industry

5+ years' experience managing contracts that include a broad range of IT architecture and engineering tasks across the lifecycle

Experience managing teams of 40+ full-time employees

Proven record providing direction, management, and oversight of technical staff and support personnel

Strong problem‑solving and analytical skills

Proven record in managing budgets and allocating staff to meet customer priorities

Proven record in developing, maintaining, and reviewing project plans, WBSs, and schedules

Proven record in assisting clients in meeting their mission goals and the needs of their own customers

Excellent communication skills, including the ability to interact effectively with customers at all levels

Strong skills presenting status and decision‑support information clearly and concisely for customers

Proven record facilitating/presenting results of research into evolving technologies that enable efficiencies

Success managing projects/programs requiring seamless transitions from engineering to operations

Demonstrated record maintaining visibility into and making customers aware of resource usage

Demonstrated record making adjustments to resource usage based on customer priorities

Experience with infrastructure, systems, and cloud engineering

Experience with federal security requirements, standards, and solutions

Eligibility/Clearance Requirements

Eligibility for Entry on Duty clearance/Ability to Obtain Secret Level Clearance

Certification Requirement : PMP (Project Management Professional)

Desired Qualifications

Experience managing IT contracts for DHS TSA

Experience with ITSM and ITOM process engineering

Experience with DevSecOps practices

Cloud certifications

Networking certifications

Security certifications

Agile and or DevSecOps certifications

About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.

At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.

Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.

Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag

#joinSev1Tech

to connect with us on social media!

For any additional questions or to submit referrals, feel free to reach out to recruiting@sev1tech.com.

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