Professional, Facilities Management Support

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

Ensu re to i nstil a cu ltu re of eng a ge m e nt in the te am that m atch o ur ‘I am JLL’ b ehavi o u rs of b e i ng an Expe rt, P r oactive, In n ovative, V e rsati l e, team P l ayer a nd va l u i ng the C usto m er – demonstr ati ng acti ons on a m on t h ly b asis r e l ati ng to each one

we w o rk and our o wn b e havi o u rs to Ensu re our d e live ry is C usto m er centric;

T ake a nd c r eate expe ri ences th at a re easy to de al wi t h, th at c r e a te consistent a nd susta i n ab leva lue for o ur cl i ents, custo m e rs and e ach oth er r respe f u lly;

M anage t he day- to - day bu ildi ng and plant op e r at i ons

M anage m ent of l and l o rd issu es on beh a lf of cli e n t.

D e v e l op a nd im p l e me nt in no v a tive p ro g r a ms a nd p r o c e ss es th at r ed uce s ho rt a nd l ong t e rm o p e r a t i ng c o s t s, i n c r ea se p r o d u c t ivity a nd i n cr ea se r e v enu e.

M anage a nd m on i tor t he pe r fo rm a nce of the s e rvice pr o vi d e rs.

I n i t i a te s t r a t eg i es to a c h i e ve m e a s u r ab le impr o v e m e n ts in e n e rgy co n s u m pt i on, in c o n j u n c t ion w i th t he Eng in ee ri ng M anag e r.

M a i n t a in a p la nned m a i n t en a n ce p ro g r a m me for p l an t and e qu i p me nt s uppo r t i ng t he o f f ic e s.

L i a i se w i th the W o r k p l a ce Eng ine er on t he ma i n t ena n ce of bu i l d i ng sys t ems and em e r ge ncy p r o cedu r e s.

P r o j e c t - m anage r requ ir ed m a i nt en an c e, u pke ep w o rks, c ap i tal w orks and other s p ec i al pr o j e c ts a s sist ed by W o rk p l ace C oo r d i n ator

En s u re t hat t he w or ks c om p l e t ed by P r o j e c ts T eam a re pr ope rly h a n d ed o v er w i th s u i ta b le do c u m e n t a t i o n.

M on i tor the l ate st s ta t u t o ry r equ irem ent s, and ens u re th at the Cl i e nt p r e m ises m eet wi th t he r e gu l at i on s.

Sup port a v a r i e ty of cri t ic al b u sin e ss f u n c t i ons i n clu d i ng f i na ncial, p r o c u r e m ent, v e n dor ma nage me nt, c o n t r act m ana g e m ent, t r an s po r t a ti on p r o gr a ms a nd gene r al o ff i ce s e rvic e s. F i nd in no v at i ve w ays to s t r e aml i ne a nd enha nce s e rvice d e liv e r y, w h ile k e e p i ng an e ye on the bo t t om l i n e.

A c t iv e ly w o rk to e n s u re th at t he s i t e ’s fi nan c i al op e r at i ons a re m ee t i ng or exce ed ing ta r g e ts a nd c ont rol r e qu ir e m ents i n c l u d i ng the J on es La ng L aS a l le C ode of Et h i cs

M anage a nd c oa ch t e am

D e v e l op and s u s ta in a hi g h- qua l i ty w e ll m otiv ated t e am

En s u re hi gh s taff m o r a l e, t r u st and w o rk eth ics

Bu ild and m a i n t ain an en vir o n me nt th at su p p o r ts te amw o rk, c o - o per at i on a nd p e r fo r m an ce e xc e lle n ce wit h in t e am

Expectations

Bu ild a nd d e v e l op eff ective cl i ent / stakeh o l der r e l ati onsh i ps a c r oss m u lti p le l eve ls of the C li e nt’s o rgan izati on

On -site k ey po i nt of contact for F aciliti es in the c li ent’s p r e mises

Ensu re ven d o rs a re w e l l- m ana g e d, d e l ive r i ng se rvices on ti me a nd with in b udget

Ensu re th at vendor p r ocu r e m ent p r ocesses co m p ly w i th ag r eed c l i e nt p r ocu r e m e nt gu i d e l i n es as w e ll as Jo nes L a ng L a S a lle best p r acti ce

P l an a nd m a nage a ll con t r acts to e nsu re that t hey a re p r ofessi on a l ly d e live r ed at the ri ght c osts

Ensu re exp i ry of co n t r acts a re w e ll-m on it o r ed a nd re - p r ocu r e m ent is i n iti ated if n e eded

Ensu re con t r acts a re co nti nua l ly assessed to de liver b est va l ue to the cli e nt

Ensu re fi na nci al p r oce sses a re fo ll o w ed at a ll ti m es

Ensu re co m p li ance with statuto ry r e g u l ati ons on f ir, hea l th and safety sta nda r ds

R eco m m e nd con t i n uous q ua li ty i m p r ove m ent p r actices a nd im p l e m ent

Industry Best Practice Operations

Im p l e m e nt bu il d i ng p r ocedu r es a nd pe r f o rm a nce m easu r es and e nsu re th ey a re m a i n t a i ned at a ll ti m es

Ensu re a ll C ritical Envir o n m e nt ( C EM) r equ i r e m ents a re m et

R evi ew existi ng o p e r ati o ns r e g u l a rly to r ed uce costs a nd i m p r ove o pe r a t i o nal sta n d a r ds

2 4/7 e m e r g e ncy ca ll su p p o rt and site atten d ance is r equ i r ed

Ensu re a p r ope rty ri sk m a n a g eme nt p r o g r a m i ncl ud i ng aud i ts is im p l e m e nted a nd m a i nta i ned

Ensu re d isaster r ecove ri ng and b usi ness co nti nu i ty p l a ns a re i m p l e m ented a nd m a i nta i ned

Ensu re esca l ati on p r ocedu r es and i nci de nt r epo rti ng p r oce d u r es a re im p l e m e nted a nd in p l ace

Ach i eve K ey P e rfo r m ance I nd ica t o rs and S e r v ice L e v el A g r e e m ent t a r get

M ana ge confl ict a nd b a l a nce b e t w een cli e nt and firm r equ ir e m ents

H as a custo m er se rvice o r i ented attitu de

Ab ility to l e ad te am effective ly, t r a in them w e ll and p r o m ote open, co nstr u ctive and co l l a b o r ative r e l ati onsh i ps at a ll l eve ls

P r e pa re budg ets for se rvices u n d er Wo rkp l ace and Soft se r v ices

w o rkp l ace j o u r n ey and custo m er j ou r ney;

P r o active ly en g age st akeho l de rs to ensu re that on site cli e nt’s

Location On-site –Indonesia, Jakarta, Indonesia

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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