Direct Contract, Collection Agent

Join to apply for the

Direct Contract, Collection Agent

role at

DBS Bank . Get AI-powered advice on this job and more exclusive features. Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. We provide independent review and challenge to the business to ensure that an appropriate balance is considered in risk/return decisions. Additionally, RMG is responsible for monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure. Responsibilities

Conduct Customer Outreach: Make phone calls to customers in accordance with assigned targets. Implement Code of Conduct: Adhere to the established code of conduct during collection activities. Payment Reminders: Notify customers to ensure payments are made before the due date. Provide Accurate Information: Deliver clear and accurate information to customers regarding their accounts. Report Suspicious Activity: Inform the supervisor or manager about any suspected fraudulent accounts for further investigation. Requirements

Educational Background: Bachelor’s degree (S1) in a relevant field or equivalent experience. Communication Skills: Strong verbal and written communication abilities to effectively collaborate with team members and stakeholders. Technical Proficiency: Competence in using computer software and tools relevant to the role, with a willingness to learn new technologies. Team Collaboration: Self-motivated and able to work effectively in diverse teams, demonstrating a commitment to shared goals and mutual support. Relevant Experience: Previous experience in a collections or debt recovery role, demonstrating an understanding of collection processes and customer interaction. Primary Location

Indonesia-Jakarta Raya-Jakarta Job Details

Post Date: Feb 10, 2025, 2:44:46 PM Seniority Level

Not Applicable Employment Type

Full-time Job Function

Accounting/Auditing and Finance Industries

Banking, Financial Services, and Investment Banking This job posting is active.

#J-18808-Ljbffr