Consultant ER Communications Coordinator

Consultant ER Communications Coordinator

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Consultant ER Communications Coordinator

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Plan International Indonesia Background

Plan International Indonesia (Plan Indonesia) is a development and humanitarian organisation advancing children’s rights and equality for girls. In response to the flash floods and landslides affecting Aceh, Sumatra Utara, and Sumatra Barat, Plan Indonesia is mobilising an integrated emergency response under Sumatera HEAL response. Effective communication and information management are critical to ensure timely, transparent, and accurate messaging to affected communities, partners, donors, and the public. The Emergency Response Communications coordinator will lead efforts to coordinate humanitarian communication, manage information flows, and safeguard the organisation’s reputation during this crisis. The Opportunity

Reporting to the Humanitarian Program Manager and coordinating closely with the Outreach & External Communication Manager, the Communication and Information Management (C& IM) Coordinator is responsible for developing and executing communication and information management strategies during humanitarian emergencies. This role ensures that affected communities receive clear, accurate, and culturally sensitive information; that Plan Indonesia’s response is visible and accountable to stakeholders; and that media, donors, and partners are kept informed of progress and impact. Key Responsibilities

Communication

Manage and/or support an emergency team to produce/develop emergency communication products required by the emergency communication strategy and for donors Primary communications focal point for NOs, APAC, GH Position/increase branding of Plan Indonesia as a key player in the emergency response to help raise funds and advocacy Highlight the humanitarian situation on the ground, cover Plan Indonesia’s response, and reinforce Plan’s advocacy and policy position Produce and coordinate content in conjunction with designated communications contacts in CO/APAC/GH Produce press releases and a range of compelling human-interest content (case studies, eyewitness accounts, blogs, first person accounts, images, audio, video) Package and position content for sharing with external media, digital and social media, internal and external stakeholders Ensure content is available for use across the Plan federation by uploading high-resolution content to the global Media Bank Collaborate with country procurement and logistics staff to create a price list of items for public appeals Monitor and evaluate the impact of communications work Monitor the emergency context for challenges, risks, and opportunities affecting communications and public engagement Ensure media work reflects a focus on the needs of girls and advocacy issues Ensure brand visibility of Plan Indonesia in the field Support timely country office reports such as sitreps and donor-related materials Develop, maintain and update the country emergency communication strategy and objectives with key messages, activities, and logistics Ensure child protection guidelines for content are strictly adhered to

Media Relations

Manage in-country media requests and access to spokespersons Support material for the communications lead as media spokesperson during the emergency Coordinate, prioritize and deliver media interviews with designated CO communications contacts Host media visits Prepare spokespeople and media messaging/talking points Liaise with journalists and correspondents Develop, maintain and update media relations contact list/database Support VIP/KOL visits with a communications visitor pack

Information Management

Capture, store, analyze and disseminate data related to operations and populations of concern, including demographic and statistical information Facilitate information flow to ensure Plan Indonesia decision-makers, partners and external stakeholders receive required information Produce regular SitReps during the emergency Prepare infographics and support external communications products Strengthen and streamline existing IM systems to meet time-critical information demands Establish new systems and processes to collect, analyze, synthesize and store data as required Ensure all IM products have a strong gender focus Support external representation

Requirements for the Role

University degree in Communications, Public Relations, Journalism, Humanitarian Affairs, or related field Minimum 7–10 years of experience in communications, with at least 3 years in humanitarian/emergency contexts Proven expertise in information management and humanitarian communication standards Strong writing and storytelling skills in Bahasa Indonesia and English Experience working with media, humanitarian clusters, and government agencies Proficiency in digital communication tools and platforms Ability to work under pressure in rapidly changing environments Experience in communications in disaster and emergency response High level of understanding of media landscape, social media and information technology Understanding of Plan International’s child protection policy and brand guidelines Experience of working with photographers/videographers and negotiating rates and usage rights Proficiency in English writing (written and spoken) Strong photography skills; additional skills in Photoshop or photo-editing software are desirable Intermediate videography skills (sound, lighting) and, if possible, movie-editing software Location: Duty station is in Aceh - Lhokseumawe Closing Date: January 9, 2026 How to Apply

All information will be treated confidentially. We will contact you after reviewing your application. Only short-listed candidates will be notified and invited for interviews. Please submit your letter of application and detailed curriculum vitae in English by applying now, no later than January 9, 2026, via this link:

https://tinyurl.com/ERCommsCoordPlan Pre-employment checks will be undertaken in conformity with Plan International’s safeguarding policy. Plan International is committed to promoting children’s rights, protection from violence and discrimination, and gender equality. We provide equal opportunity and do not tolerate discrimination. Plan International will never send unsolicited emails requesting payment from candidates. Seniority level

Associate Employment type

Contract Job function

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