Sales Leader

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Sales Leader

role at

PT Adicipta Inovasi Teknologi

Responsibilities

Lead, manage, and mentor a team of Account Managers in achieving sales and client satisfaction targets.

Ensure each team member understands the company's strategy and digital products such as Omnichannel Contact Center (Customer Service), WhatsApp Business API, and Chatbots.

Develop comprehensive sales and account management strategies to increase company revenue.

Adopt a strong hunter mentality, focusing on acquiring new customers through proactive, persistent, and highly target‑driven execution.

Implement effective upselling and cross‑selling strategies for digital products to clients.

Maintain relationships with strategic clients, acting as the primary escalator for complex issues.

Lead contract negotiations and long‑term partnerships with major clients.

Attend client meetings to ensure their business needs are effectively met.

Compile team performance reports and analyze KPIs related to sales, client satisfaction, and account growth.

Minimum Qualifications

Minimum Diploma/Bachelor's Degree in Computer Science or Information Technology, Engineering (Computer or Telecommunications), or equivalent.

Minimum 4‑5 years of work experience in a related field.

Leadership and team management skills.

B2B sales experience with large enterprise exposure as a plus.

Experience with omnichannel, API (WhatsApp Business API), or chatbot technology.

Strong sales, sales management, and account management skills.

Analytical skills to evaluate sales data and optimize strategies.

Excellent communication and negotiation skills.

Critical thinking and quick, accurate decision‑making skills.

Committed to providing excellent customer service.

Seniority level

Associate

Employment type

Full‑time

Job function

Sales and Business Development

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