Director of Residences

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location Four Seasons Residences is a complex with 4 luxury residential towers of 35 floors each, for a total of 470 units. Built on 2.4 hectares of land in 1998‑1999, it is located in Setiabudi, just between Jalan Rasuna Said and Jalan Sudirman, two of the most important streets of the business district of Jakarta, with many prestigious office towers and hotels. Four Seasons Residences Jakarta has a large Balinese‑themed garden with several resort‑style pools and places to relax.

What You Will Do Property Management

Establish and execute an annual residential operations plan

Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for development

Manage all purchasing, procurement and third‑party contracts on behalf of the residential entity.

Financial Management

Monitor and review the monthly profit and loss statement of each entity, analyze the result and take action when necessary.

Lead residential budgeting process and annual meetings in accordance with the entity's bi‑laws.

Control expenses based on HOA Budget.

Asset Management

Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements and address deficiencies.

Prepare and execute capital expenditure plan / reserve study plan.

Active participation in all appropriate committees such as energy conservation program, safety committees, recycling program, etc.

HOA Management

Manage and conduct meetings with HOA Board of Directors, lead HOA budgeting and annual meetings.

Demonstrate an understanding of the fundamental deliverables and items to be actioned as per governing documents (bi‑laws, declarations, rules and regulations).

Demonstrate an understanding of all legal agreements pertaining to the operations of the residential entities.

Service & Lifestyle

Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner's satisfaction at the highest level.

Personally meet and interact with owners, review all written owner comments and follow up on any owner service issues or needs.

People

Represent the interests of the residents and residential employees in a fair, impartial and equitable manner.

Implement and develop training programs in all departments to produce in‑depth qualified personnel to ensure continuity of management and prepare for vacancies and/or transfer requirements.

What You Bring

Ability to represent the developer, the residential entity, the homeowner to the public, industry and government in such a manner to enhance the reputation of the developer and the residential entity, and to gain recognition for their competency and contribution.

Ability to manage multiple stakeholder needs and agendas.

Strong interpersonal skills and team player.

Takes initiative and demonstrates sound judgement.

Handles pressure and manages multiple tasks with time constraints.

Legal competency.

Ability to negotiate and influence.

Critical thinking.

Conflict resolution.

Excellent communication skills; verbally articulate with strong written composition.

Strong analytic ability.

What We Offer

Competitive Salary, wages, and a comprehensive benefits package.

Excellent Training and Development opportunities.

Employee Discount for stays at any Four Seasons worldwide.

Complimentary Dry Cleaning for Employee Uniforms.

Schedule & Hours

Full time.

Regular shift (Monday to Friday), 40 hours per week.

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