Relationship Manager Multifinace (Jabodetabek) - Zurich General Takaful Indonesia

Job Summary To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Qualifications

Min 3 or more years of experience in the Sales area

Knowledge of principles of sales, sales techniques, and sales terminology

Knowledge of requirements within insurance industry regulatory environment

Knowledge of Microsoft Office

Job Accountabilities - Key Accountabilities

Actively manage daily work processes of designated territory to achieve operational and strategic objectives.

Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.

Lead short term (3 to 9 months), defined scope projects.

Develop and maintain profitable relationships with new and existing customers.

Assist customers with loss prevention meetings, claims issues, and product training.

Provide training to customer and Strategic Business Unit personnel on products and services.

Provide technical advice that enables a customer to solve a problem or improve business.

Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.

Anticipate customer needs, monitor trends in order to recommend changes.

Resolve technical issues within function or unit.

Business Accountabilities

Carry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.

Assess and evaluate business processes in order to identify opportunities for improvement.

Investigate and drive research/analysis around potential business development opportunities.

Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues.

Why Zurich At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! Join us as we constantly explore new ways to protect our customers and the planet.

Location(s): ID - Bekasi

Remote working:

Schedule: Full Time

Recruiter name: Cindy Larissa

Closing date:

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