IT Support Gorontalo

Improve SLA achievement of the services provided Manage, maintain and repair all problems related to technology experienced by users, both hardware, software and applications used (For IT assets around 22,000) while the number of core applications is > 10 Collaboration with all parties to build awareness of the use of data-related technology, virus attacks, application use etc Collaboration with all parties in the process of analyzing obstacles or problems to get to the causes Ensuring that all devices (hard and software) and applications used meet the standards set by the head office Installing, setting and configuring technology devices in locations including the application of new technology Report all possibilities that will be potentially dangerous in the use of technology Willing to Work on Saturdays Placement in Gorontalo (Sulawesi Selatan)

Qualifications

Minimum Education D3 Diploma, Information Systems, Computer Engineering or equivalent education Minimum 1 year experience as IT Servicdesk, IT Helpdesk Experience in IT hardware and software maintenance and troubleshooting Understand the incident process / service request log by Ticketing System Have good communication skills Responsive and Proactive in doing work Disciplined and Punctual Being able to speak English is preferred How many years' experience do you have as an Information Technology Support Role? PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

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