Customer Service Specialist (MUST BE FLUENT IN FRENCH)

About Us PUREPROGRESS is a young and international logistics company and customs broker based in Switzerland. We pride ourselves on our innovative approach to logistics, offering comprehensive solutions to meet the diverse needs of our clients worldwide.

We are currently seeking a motivated and detail-oriented individual to join our team as a

French-Speaking Customer Service Agent .

Accepting incoming calls and consulting our clients in French language.

Requesting information and documents from clients by phone and email in French language.

Inputting orders into our French customer service software programs.

Issuing quotations / price offers for our French-speaking clients.

Writing and responding in French language to emails from clients.

Ensuring that documents received from clients are complete and accurate.

Minimum Qualifications

Bachelor’s Degree, ideally from a French-speaking country or in French language.

Previous experience as a customer service agent, a freight forwarding and logistics services clerk or in customs brokerage.

Fluent in French (Mandatory).

Fluent in German (Preffered).

Minimum 1 year in Customer Service.

Minimum 1 year in Logistics.

Application Questions

Would it be acceptable for you to work from Monday until Friday, from 12 noon until 8:30 p.m.?

What is your expected gross salary for this job per month?

What level of French-skills do you have (A1, A2, B1, B2, C1, C2)?

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