Information Technology Manager

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Information Technology Manager

role at

Novotel Hotels .

Novotel Bali Benoa is located at the edge of Nusa Dua, only 20 minutes away from Ngurah Rai Airport, overlooking the golden sands and watersport activity of Tanjung Benoa beach. Garuda Wisnu Kencana is within your area and you can easily go to the center of the international conference in the Indonesia Tourism Development Cooperation (ITDC) area. By joining us you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will enjoy exclusive benefits specific to the sector and strong recognition for your daily commitment.

Job Description This position is responsible for supervising and managing day‑to‑day IT operations, ensuring timely IT support across all departments, and administering equipment and software inventory.

Primary Responsibilities

Manage and support all hotel systems, including in‑house guest IT troubleshooting.

Coordinate projects, perform regular system health checks, and manage system changes.

Liaise with vendors and maintain inventory of all equipment, software and licences.

Team Management

Recruit, develop, and evaluate IT team members.

Conduct performance reviews and maintain team professionalism.

Develop and implement staff training programmes.

General Responsibilities

Adhere to hotel fire & life safety procedures.

Maintain high standards of personal appearance and hygiene.

Perform other reasonable duties as assigned by Management.

Qualifications & Experience

Bachelor's degree in Information Technology with a minimum of 4 years of relevant experience, including 1 year in a similar capacity.

Proficiency in English, MS Office suite, and Windows Operating System.

Competencies

Excellent communication skills and service orientation with attention to detail.

Self‑motivated team player with professional appearance and demeanour.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Information Technology

Industries: Hospitality

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