XDR Operation Engineer (Contracts)

Talent Acquisition - Packet System Indonesia Requirements

A minimum of high‑school graduate; a Diploma or Bachelor graduate are a plus points

Willing to work in a contract‑basis for (extendable) one‑year service

WIlling an able to work in on‑site client environment, with a shifting working hour (24/3 arrangement)

Possessing one year of professional experience in managing Palo Alto's Cortex XDR system within operational phase (monitoring, incident ticketing, system maintenance)

Possessing one year of professional experience in managing other XDR/EDR system, malware analysis, and other cybersecurity defensive tools

Job Description

Conduct daily platform monitoring in terms of platform utilization and licensing of XDR components, both for existing and potential system development

Perform system monitoring of activities occurring within the XDR environment using available tools to identify potential anomalies

Performing system backup and configuration whenever changes are made to the XDR platform

Updating the XDR system component versions as newer versions become available from the principal

Support system integrations with XDR by providing operational requirements during future integration

Act as the first layer (L1) for contact and communication for troubleshooting and rapid configuration needs

Activity report generation, consisting of daily, weekly, and monthly operational activities

Seniority level

Entry level

Employment type

Contract

Job function

Information Technology

IT Services and IT Consulting

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