Accounts Receivable Officer (Property)

About the Job As an Accounts Receivable Officer, you are responsible to manage tenant billing and collections within a retail mall environment. This role focuses primarily on ensuring timely collection of rental, service charge, promotional levy, utilities, turnover rent, and other related charges from retail tenants.

Job Responsibilities: Monitor tenant accounts to ensure timely payment of rent, CAM charges, utilities, and other fees. Proactively follow up on overdue accounts via phone calls, emails, and formal notices. Issue reminder letters, demand notices, and statements of account. Negotiate and structure payment plans where appropriate. Escalate delinquent accounts to management or legal representatives when required. Maintain detailed records of all collection activities. Generate and distribute invoices, rental statements, and debit notes. Allocate incoming payments accurately and promptly. Reconcile tenant ledgers and resolve discrepancies. Process credit notes, adjustments, and refunds as needed. Prepare monthly AR aging reports and highlight high-risk accounts. Respond to tenant queries related to billing and payments. Prepare weekly and monthly collection performance reports. Assist with month-end closing and audit requirements. Ensure compliance with lease agreements and company credit policies. Support legal proceedings related to debt recovery when necessary.

Job Requirements: Bachelor's degree in Accounting, Finance, or a related field. 1-3 years of experience in an Accounts Receivable or finance support role, preferably with a focus on collection. Fresh graduates are welcome to apply. Experience with ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics) is an advantage. Proficient in Microsoft Excel and other Office applications.

About Kawan Lama Group Established in 1955, Kawan Lama Group is a multi-sector group of companies who are constantly innovating for improving the quality of lives. Manages 28 brand portfolios operating in six different sectors: Commercial & Industrial, Consumer Retail, Food & Beverages, Property & Hospitality, Manufacturing & Engineering, and Commercial Technology. Aiming to be more than family business - but beyond that, we are business for families, we carry the mission to bring values for betterment of lives through business development and continuous growth.