Telecom - Business Analyst

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Telecom - Business Analyst

role at

CSG

Hi, I'm Veena, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Responsibilities

Dive deep into the world of telecommunications, developing detailed knowledge on markets, products, sales, delivery, and operations.

Solve real-world business problems considering technical, financial, and operational constraints.

Take ownership of business analysis initiatives and ensure work packages are delivered on time, to expected quality standards and as per scope, as agreed with the Project Manager.

Take end-to-end solution blueprints and configure solution workflows and catalogues that implement the design, considering exception and failure scenarios to create a robust solution.

Contribute to our methodology to help us do things faster and better.

Manage client expectations through workshop and feedback sessions.

Work as part of a team and independently when required.

Mentor and lead a team of budding solution designers.

Qualifications

3-7 years as a business analyst with experience in product catalog, CPQ, and Order management.

Experience working as a vendor.

Hands‑on experience with configuration‑driven systems (Salesforce, SAP, ServiceNow, Siebel, etc.).

English proficiency in a business environment.

Benefits

Work from Home, in‑office, or hybrid.

Employee Belonging Groups.

Healthcare: Dental, Medical, and Vision.

Paid Vacation, Volunteer, and Holiday Time Off.

And so much more.

Location(s):

MY.Kuala Lumpur, RemoteID.Jakarta, Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Seniority level Mid-Senior level

Employment type Full-time

Job function Research, Analyst, and Information Technology

Industries Telecommunications, Software Development, and IT Services and IT Consulting

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