Consumer Insights Associate (6-Month Contract)

Consumer Insights Associate (6-Month Contract) Are you a dynamic individual with a passion for consumer market research? We are seeking an

Consumer Insights Associate

to join our team in Indonesia on a

6-month contract basis , with the potential for full-time conversion upon successful completion of the contract.

WHAT’D YOU DO:

Client Management

Conducts standard checks to ensure that deliverables are error-free

Prepares top line reports or regular deliverables for submission to clients

Assists in the preparation of summaries in the top line reports

Joins AAM/AM/SAM in discussions with clients and takes down notes on their needs/study objectives

Discusses details of client’s requirements with AAM/AM/SAM

Keeps AAM/AM/SAM updated on the status of client requirement

Prepares presentations for clients

Does internal follow-up within 1 week after presentation

Schedules internal meetings with Operations team to discuss timetables for each client requirement.

Ensures that client is billed for the total cost

Conducts desk research to enhance analysis of data.

Documentation and Presentation

Archives all working files for security measure

Documents internal and external minutes of the meeting

Responsible for accomplishment of internal forms such as database forms, World Panel Online (WPO) forms

Assists in the preparation of the final report

Coordinates with client on date of presentation

Attends and assists AAM/AM/SAM during client presentation and meetings

Coordinates internally with Admin/Finance on the requirements of the subscription

Facilitates sending of Customer Satisfaction Survey to clients in coordination with Executive Assistant

Relationship with Clients

Understands what is the level of service committed with the clients

Learns and understands the market of your clients (structure, major trends, main players, latest launches, key initiatives)

Understands the current business issues

Be in the loop of client news

Participates in client briefing sessions

Practices good face-to-face communication with client contacts

Relationship with Operations

New launch update

Direct contact with OP team to solve all problems related to diary and database (DB re-run, itemisation renew)

Maintains close coordination with the related Dictionary handler (DE)

Creates a database delivery schedule and adheres to it

Uses and help develops software applications (ie. Macros…) to handle dataset efficiently

Ensures that data requirements are met.

WHAT’D YOU BRING:

College degree in any of the following – Communication Research, Marketing, Statistics, Math, Economics, Management, Psychology or any related discipline.

Fresh graduates are encouraged to apply

Knowledge of various statistical and analytical techniques and/or tools is an advantage.

Proficient in MS PowerPoint, Excel and Word

Demonstrates intellectual and professional integrity.

Good networking skills and service orientation.

Innovative, adaptable and flexible.

Able to work independently with minimal supervision.

Articulate at conveying ideas, both oral and written.

A fast learner, good in numbers and attentive to details.

WHAT’D WE OFFER:

You will be part of one of the fastest growing countries within the Worldpanel division

You will work closely with most of the leading brands in Indonesia

You will be part of fast-growing team that continuously strive for delivering client satisfaction

Opportunity to collaborate closely with regional and global team

Flexible working environment.

Seniority level

Entry level

Employment type

Contract

Job function

Consulting, Research, and Analyst

Industries

Market Research, Research Services, and Business Consulting and Services

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