Process Science Manager, Technical Operations

Process Science Manager, Technical Operations At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

What We Do We shape the future of health and wellness through innovation, expertise and empathy. Our products deliver trusted solutions to consumers worldwide.

Who We Are With a global team of ~22,000 brilliant people, we celebrate diverse voices and appreciate every contribution. Being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science, and solve with courage. Join us in shaping our future – and yours.

Role Reports To SEA & PAC Process Science Cluster Leader

Location Asia Pacific, Indonesia, Jawa, Jakarta Raya

Work Location Fully Onsite

What You Will Do The Process Science Manager, Technical Operations will lead activities related to technical manufacturing plant support & studies on technical/technology transfer projects, process improvement & productivity initiatives, material and process trouble shooting studies. The position will also ensure that all supporting projects are defined, planned, documented and executed in compliance with Kenvue procedures, regulatory requirements, GMP, EHS&S and corporate quality standards.

Key Responsibilities

Technology Transfer (TT) or Site Transfer project – Represent Country TECH OPS Technical & Process Lead in transfer of products from one manufacturing site to another within the global network. Lead the TECH OPS team member, render technical support and ensure related works are executed and performed accordingly.

Validation – Represent Country TECH OPS Lead to provide overall technical & validation support to site manufacturing operations group in validation execution (Mixing / Filling / Cleaning).

Cost Improvement Projects (CIP) – Represent Country TECH OPS Technical & Process Lead to support local CIP initiatives for productivity and/or cost improvement projects. Identify improvement opportunities to drive productivity and cost improvement including raw material or process changes that are well defined, planned, documented and executed in compliance with GMP, health, safety and environmental and corporate quality standards.

Plant Support (IM & EM) – Represent Country TECH OPS Technical & Process Lead in supporting internal and external manufacturing plants. Lead TECH OPS team member, render technical support and ensure the related works are executed and performed accordingly.

Investigations and CAPA support – Represent Country TECH OPS Technical & Process Lead in trouble shooting, non‑conformance investigation and root cause analysis pertaining to product formula, raw material and mixing process design. Lead Site TECH OPS team member, render technical support and ensure related works are executed and performed accordingly.

Support effective product lifecycle and knowledge management in close collaboration with Global Technical Leaders and technical new state leaders.

Partner with Research and Development to establish and maintain processes for planning, developing, and commercializing new products resulting in well‑characterized, validated, highly capable, cost‑effective manufacturing processes.

Communicate with internal (manufacturing, quality, engineering) and external partners to coordinate and execute project plans and provide technical expertise to day‑to‑day activities.

Promote innovation initiatives for new products and ideas.

Documentation Control

Ensure all technical studies (qualifications, trial runs, lab batch studies, etc.) are appropriately documented as per documentation system.

Ensure relevant technical specifications are maintained through change control procedure (GCC) & route for approval through Kenvue Global Spec system (TRU).

Ensure that specifications are maintained through change control procedure (GCC).

Ensure compliance with SOP requirements for specification and documentation.

Create bill of material (BOM) and maintain BOM via SAP system for TECH OPS lead projects. Ensure mixed bulk BOMs in SAP system are accurately maintained.

Maintain in‑house TECH OPS database and formulation matrix in a timely basis.

Development

Identify improvement and seize learning opportunities, assimilate past lessons learned and self‑aspire to continuously challenge and improve status quo to sharpen technical as well as leadership skills.

Be participative and contribute as a team player in the organization.

Work with cross‑functional team to identify business needs/risk, initiate project, make proper risk assessment and propose budget plan, align with relevant functions/leaders on the proposal and execute with excellence.

Support organization development, responsible for individuals’ PDP, career planning, training and people development.

Required Qualifications What We Are Looking For

A minimum of a Bachelor’s Degree (or equivalent) in Science or Equivalent

Strong knowledge of product characteristics and their correlation with product/raw material performance and performance requirements of specific products or raw materials and customer needs.

Strong knowledge of performance requirements of specific products or raw materials and customer needs.

Strong knowledge of product design, characteristics, the procedure (how the product works, anatomy), and competitive products.

Strong knowledge of scientific principles for liquid/semi‑solid formulation development (solution, suspension, semi‑solid), solid dosage development (immediate and delayed release), and other formulation development (nasal spray, eye drops, lozenges, and sterile products), as applicable.

Strong understanding of the process equipment and in‑process control instruments.

Strong knowledge in key processes such as Mixing, Filling, Liquid dosage, Solid dosage, Liquid packaging, Scale‑up, Technology Transfer, Continued Process Verification, Process Development, as applicable.

Strong knowledge and understanding of equipment design, cleaning procedures, analytical methods, sampling requirements, and in collection and evaluation of data, from the process design stage through commercial production.

Strong knowledge and ability to apply selected lean tools such as 5S, Visual Management, Mistake proofing, kanban and rhythm wheels, and other Lean principles.

Strong knowledge of statistical methods such as Six Sigma, statistical tools for data analysis (CpK, Probability of failure) and risk management tools (FMEA, etc.).

Strong knowledge and understanding of Root Cause Analysis tools such as brainstorming, cause and effect analysis, fishbone diagrams, 5 why’s, failure mode effect analysis, ratio, and others as applicable.

Strong knowledge of regulatory requirements in the development, validation, and manufacture of consumer cosmetic and OTC monograph drug products (regulatory agencies such as FDA, MHRA, Health Canada, AIFA, etc.).

Strong analytical skills are required. Excellent technical writing skills are required. Experience with MS Word, Excel and Project software packages is required. Excellent interpersonal, influencing, communication, listening, negotiating and problem‑solving/decision‑making skills are preferred.

Generally 8–10 years of working experience in a healthcare manufacturing environment desired.

What’s In It For You

Competitive Benefit Package

Paid Company Holidays, Paid Vacation, Volunteer Time & More!

Learning & Development Opportunities

Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

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