Bartender/ Bartendress

Nestled in the beautiful Jimbaran Bay, in Jimbaran Hijau development area, Raffles Bali is a haven of refined seclusion, perched on a hill that offers stunning views of the ocean and its secluded beach. With only 32 ocean-view villas, each featuring its own outdoor terrace and private pool, Raffles Bali stands as one of the finest resorts in Bali, showcasing mesmerizing sunsets, lush tropical gardens, and exquisite dining experiences. Guests can indulge in our signature Bali Sling at the iconic Writers Bar, enjoy a romantic dinner in The Secret Cave and Purnama Honeymoon Bale, orrejuvenate at The Sanctuary, a hillside treatment suite, or at Raffles Spa. Our Raffles Wellbeing Butlers can arrange a varietyof bespoke treatments, cultural immersions, and personalized activities, to provide the ultimate experience on the Island of the Gods.

Job Description TheBartender, provides prompt and courteous drink orders at the bar or through the bar servers whilst at the same time delivers bespoke experience waits on the guest, using suggestive selling, takes order and serves them accordingly, performs side work as required and performs cashiering function. He/She train the bartender and is able to handle all operational equipment.

General Duties

Greet the guest, present menu, help with guest choice, making suggestions, takes order and serves food & beverage according to standard procedures.

Set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes.

Process drink orders in proper calling order directly from service staff, to check for correct number of drinks and manage billing quickly and efficiently.

To make all cocktails in accordance with beverage standard, using full standard measures.

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.

The ability to ensure that the bar is stocked and all side opening and closing duties are completed.

Clean glasses, utensils, and bar equipment.

Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins.

Checks on guest satisfaction, attends to guest needs and complaints with proper follow up by informing the Management or Senior Team Leader.

Presents check, performs cashiering function, bid guest farewell and invite them to come back.

Maintains cleanliness of work place by performing clearing functions.

Attends all meetings and trainings as conducted.

Performs food runner duties as required.

Carry out light cleaning and maintenance of bar/restaurant.

Dispense beverages

Take table reservations and effectively control the flow of the guests in the restaurant

Comply with hotel and department policies and procedures at all times.

Help implement work simplification and necessary changes

Ensure miss-en-place is carried out before each shift

Following up in proper billing procedures

Qualifications

Minimum of 2 years of relevant experience as Bartender.

Great skills on handling guest challenge and opportunity.

Luxury experience is essential

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia.

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