Senior Customer Experience Specialist

A leading customer service organization in Jakarta Utara seeks a Senior Customer Service Agent to meet daily productivity targets and ensure customer satisfaction. Ideal candidates will have at least a high school diploma, strong English proficiency, and familiarity with CRM systems. This role involves navigating inbound and outbound interactions, achieving CSAT and QA standards, and collaborating effectively within a team. The position offers an opportunity for those looking to elevate their career in a dynamic environment. #J-18808-Ljbffr