Assistant Outlet Manager | AYANA Midplaza, JAKARTA

Assistant Outlet Manager | AYANA Midplaza, JAKARTA We are looking for a Assistant Outlet Manager to ensure all daily activities run smoothly and efficiently. Assistant Outlet Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

Research new wholesale food suppliers and negotiate prices

Calculate future needs in kitchenware and equipment and place orders, as needed

Manage and store vendors' contracts and invoices

Coordinate communication between front of the house and back of the house staff

Prepare shift schedules

Process payroll for all restaurant staff

Supervise kitchen and wait staff and provide assistance, as needed

Keep detailed records of daily, weekly and monthly costs and revenues

Arrange for new employees' proper onboarding (scheduling trainings and ordering uniforms)

Monitor compliance with safety and hygiene regulations

Gather guests' feedback and recommend improvements to our menus

Requirements

Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry

Familiarity with restaurant management software

Good math and reporting skills

Customer service attitude

Communication and team management abilities

Availability to work within opening hours (e.g. evenings, holidays, weekends)

High school diploma; additional certification in hospitality is a plus

Seniority level Mid-senior level

Employment type Full-time

Job function Customer Service

Industries IT Services and IT Consulting

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