Account Manager ERP

Responsibilities

Meet or exceed assigned sales targets for ERP software licenses, subscription services, and implementation/consulting fees. Proactively identify, qualify, and secure new client prospects through networking, cold calls, and utilizing market intelligence in the ERP space. Strategically grow existing accounts by identifying opportunities to sell additional ERP modules, upgrades, or related services (e.g., Cloud migration, Business Intelligence tools). Own the end-to-end sales cycle, including proposal development, delivering convincing product presentations (with Pre-Sales support), contract negotiation, and closing deals. Maintain accurate, up-to-date sales pipeline records in the CRM system and provide reliable monthly, quarterly, and annual sales forecasts to management. Establish and nurture strong, long-lasting relationships, particularly with C-level executives and key decision-makers (CIOs, CFOs) within client organizations. Conduct deep-dive business analysis to understand client processes, critical pain points, and strategic goals, positioning the ERP solution as the ultimate business driver. Act as the primary escalation point for commercial and high-level issues, coordinating with internal teams (Project Management, Technical Support) to ensure prompt and satisfactory resolution. Develop and execute detailed Key Account Plans outlining strategies for long-term account growth, competitive defense, and client retention. Monitor client satisfaction post-implementation, ensuring the ERP system delivers the expected business value and Return on Investment (ROI). Minimum Qualifications

Bachelor's Degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field. Industry Experience – Minimum of 3-5 years of proven sales or account management experience, specifically within the Enterprise Software (ERP, CRM, or related B2B solutions) industry. Technical Knowledge – Solid understanding of ERP concepts, modules (e.g., Finance, Supply Chain Management, Manufacturing), and the general implementation lifecycle. Experience with a major ERP system (SAP, Oracle, Microsoft Dynamics) is highly preferred. Track Record – Demonstrated history of successfully meeting or exceeding demanding sales quotas and managing large, complex enterprise accounts. Strong analytical and planning skills. Good communication and presentation skills. Excellent problem-solving skills. Seniority level

Associate Employment type

Full-time Job function

Business Development and Sales Location

West Jakarta, Jakarta, Indonesia

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