Process Enabler Supervisor

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Process Enabler Supervisor

role at

SHL Indonesia

Responsibilities

Working closely with PE Manager in identifying client needs and how their request will impact the plan and coordinate effectively to ensure smooth execution of the project.

Acts as Project Planner who will take charge from scheduling of allocated resources, monitoring daily project execution, to delivering output as required by the project.

Liaise with other PE team members regarding issues in SHL services and other related operation.

Utilizing Office 365 and/or other online applications to enhance project execution & delivery (for example: create dashboards to monitor project delivery or use mail merge to speed up administrative tasks).

Ensuring that all deliverables of the project are finished on time (including BAST, etc.).

Actively involved in effective data handling of the project to enhance positive business impact.

Take the role of person in charge for the online assessment platform, including providing guidance to assessment participants or clients related to online assessment operation.

Ad‑hoc assignments or improvement projects as assigned by the Management.

Minimum Qualifications

Candidates with at least 2-3 years of solid experience in a similar capacity or have working experience in talent assessment and people development will be highly preferred.

Graduated from Psychology or Human Resources Management will be highly preferred.

Experienced in delivering projects and working closely with various client needs.

Strong capability in utilizing various IT tools, such as Office 365 suite, or other applications that support project delivery (for example: Planner, Trello, or others).

Experience as a tech‑company help desk or customer service will be an advantage.

Excellent communication skills.

Collaborative, eager to help others.

Well‑versed in Bahasa Indonesia and English.

Strong planning & execution skills.

Eager to create new ideas and share improvement actions.

Energetic, positive can‑do attitude, adept to fast‑pace environment, able to work under deadlines.

Seniority Level Entry level

Employment type Full‑time

Job function Management and Manufacturing

Industry Human Resources Services

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