Business Analyst - Surabaya Placement

About The Job Business Analyst - Surabaya Placement Meratus Group

is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers. At Meratus, we are committed to

digitalization, innovation, and transformation , ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our

customer-centric approach

and

agile operations

empower businesses to navigate complex supply chain challenges with confidence. We take pride in fostering a

dynamic and inclusive workplace , where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability. Position Overview We are seeking a

Business Analyst

to connect business needs with IT solutions. You will analyze requirements, design improvements, support testing, and train users to ensure effective and efficient systems. Responsibilities Develop and maintain Functional Specification Documents (FSDs) for IT development projects. Collaborate with the Business Process Team to ensure alignment of processes with system enhancements or changes. Conduct User Acceptance Testing (UAT) to validate new features and system improvements. Create and execute test cases for new applications and system enhancements. Design and recommend solutions that improve application efficiency and effectiveness. Conduct training sessions to support user adoption of new features and processes.

Requirements Bachelors degree in Information Systems, Computer Science, Business Administration, or related field. Strong background as a Business Analyst or in a similar role within IT or business process improvement. Extensive understanding of system development life cycle (SDLC) and UAT methodologies. Ability to create clear and comprehensive FSDs, test cases, and training documentation. Familiarity with project management tools or methodologies (e.g., Agile, Scrum, or Waterfall) is a plus.