Job Description
Head of Information Technology Business Partner
Direct message the job poster from PT. Erajaya Swasembada, Tbk.
Job Description:
Act as focal point (liaison with) for business user for the need of technology, bridging to IT engineer & Digital (for development of the solution) & external technology solution provider
Manage overall portfolio of technology-related requests from business user, ensure SLA compliance from the technology team towards user needs
Specify business requirement, develop BRD
IT Subject Matter Expert of technical support for UAT, develop/enhance user test cases scenario
Initiate handover to Project team / Engineering Team / Development Team / Solution Provider via IT-PMO
Providing leadership to team member
Minimum University Degree (S1), preferable Master Degree (S2) with major study in Informatics / Computer / Electrical / Telecommunication / Industrial Engineering / Business Mgmt.
Has an extensive experience in IT area minimum 12 years, experience in retail industry would be an advantage, experience in digital e-commerce industry would be an advantage.
Has experience of working closely with business users
Has a suitable soft and hard/technical competency; demonstrate solid integrity, professionally and personally; shows strong will in self-development; demonstrate good leadership and teamwork skills; highly committed to quality and timely result of the works.
Strong communication and presentation skill capabilities
Has an excellent skill in Business Requirement Specification definition and writing.
Good in technical writing and reporting
Seniority Level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology, Consulting, and Analyst
Industries
Retail
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Job Details
Posted Date:
November 29, 2025
Job Type:
Technology
Location:
Jakarta, Indonesia
Company:
PT. Erajaya Swasembada, Tbk.
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.