Customer Service Agent (Remote)

SUMMARY OF OPPORTUNITY Position:

Customer Service Agent

Deliveree is seeking experienced hires in customer service or fresh graduates with a minimum education of a 3-year diploma degree (D3) or above who are interested in kickstarting their career with an entry-level customer service role at Deliveree, Indonesia’s leading mobile‑app logistics technology company. We consider all majors and no prior customer service experience is required.

If you are a fresh graduate, this is an excellent way to get experience for your first job out of university. Our Program will provide you with essential skills and a solid foundation of work experience that will be useful for any role in any industry in the future.

Our Booking Operations Center (BOC) is comprised of approximately 60 agents. Our BOC is further divided into 4 teams that perform specific communication, support, problem‑solving, and quality control duties that are critical to the smooth operations of our busy online service marketplace that handles thousands of daily truck and cargo bookings.

After a 2–3 week classroom training, you will be placed into one of our teams with mentors who will help further guide you. Expect to receive regular evaluations and feedback to provide you with a roadmap to keep improving and growing as a professional.

QUALIFICATIONS

No minimum or maximum year of working experience

Minimum education of a 3-year diploma degree (D3) or above

GPA 3.0 or higher

Having proper devices including a laptop, monitor, and headset

Having stable internet connection

All majors welcome

Good speaking and writing skills

Willing to work on a shift schedule

Self‑motivated, independent, and hardworking

Multitasking skills and detail‑oriented

BENEFITS

Competitive monthly salary

Merit‑based promotions

Annual paid leave

13th‑month bonus

HOW TO APPLY Submit the below items via email to

christine@deliveree.com

— If you submit all the required materials and your qualifications fit our search, you will hear back from us within 24 hours.

PDF resume

Completed pre‑interview form

University grades or transcript

Include “REMOTE” in the subject line

DOWNLOAD PRE‑INTERVIEW FORM

For experienced hires: https://dlvr.ee/41iXQBp

DELIVEREE LINKS

https://www.deliveree.com/logistics-investment-summary/

https://www.linkedin.com/company/deliveree-on-demand-logistics-southeast-asia/

SENIORITY LEVEL

Entry level

EMPLOYMENT TYPE

Full‑time

JOB FUNCTION

Customer Service

Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Deliveree On‑Demand Logistics (Southeast Asia) by 2x.

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