PSR Business Development Manager (Makassar, South Sulawesi)

Job Overview

Develop sustainable business growth by building strong customer and distributor partnerships through effective market development, education and distribution expansion

The role exists to drive sales performance, expand numeric distribution, and ensure successful distributor execution aligned with company strategy.

Job Responsibilities

Develop business growth through new customer recruitment, numeric distribution, and distributor development in assigned area

Identify and maximize business potential and opportunities across direct customers and distributor-managed accounts

Build, manage, and monitor distributor performance, including target setting, coverage, stock management, and execution quality

Collaborate closely with distributors to ensure effective sell-in, sell-out, and in-market execution

Build strong and sustainable engagement with customers and distributors to grow the Royal Canin ecosystem

Transfer Royal Canin Nutrition knowledge through structured and sustainable education to customers, pet owners, and distributor teams

Work cross-functionally with Tele sales, Supply Chain, and internal stakeholders to ensure smooth order-to-delivery processes

Ensure all the proses from collect order to delivered goods in proper and perfect

Ensure proper implementation of company standards, pricing, and promotional execution via distributors

Provide regular market analysis and insights to support business planning and distributor strategy

Manage customer and distributor objections or complaints by providing effective and timely solutions

Job Qualifications

Bachelor’s degree in business, Marketing, Animal Science, or related field

Proven experience working with or managing distributors is highly preferred

Experience covering geographically large or remote areas (e.g., Eastern Indonesia) is an advantage

Strong negotiation, influencing, and stakeholder management skills

Minimum 3–5 years of experience in sales or business development, preferably in FMCG, nutrition, or distribution-based business

Strong business development and distributor management capability

Solid understanding of distributor operating model (coverage, stock, margin, execution)

High level of ownership, resilience, and adaptability in a dynamic market environment

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