Senior Support Engineer — AI Metadata Platform (Remote)

A leading software company is seeking a Senior Support Engineer to join their dynamic, fully remote team in Indonesia. In this role, you will handle complex L3/L4 support issues, design automated support scripts, and collaborate closely with engineering teams. Ideal candidates will have strong troubleshooting skills across cloud-native architectures and experience with Jira. This full-time position provides a competitive compensation package and the flexibility to work from home while supporting customers worldwide. #J-18808-Ljbffr