Account Manager (Indonesia)

Salary:

IDR 18,000,000-IDR 21,000,000

This role will be working at our Jakarta Office (Alam Sutera, Tangerang)

Company Description The company provides a wide range of services, including direct carrier billing, mobile entertainment content, and custom programmatic advertising platforms designed for targeted market reach and revenue growth. With a focus on innovation and market-specific solutions, the company is dedicated to achieving further international expansion in the coming years.

Job Description Manage and maintain relationships with existing clients, telco operators, and strategic partners in Indonesia Act as the primary point of contact for daily account operations, coordination, and issue resolution Ensure smooth client onboarding, service activation, and post go-live support Coordinate closely with internal teams to ensure service stability and performance -Monitor account performance, transaction volumes and revenue trends Identify and execute upsell and crosssell opportunities within existing accounts Support contract renewals, commercial negotiations, pricing alignment, and service scope discussions Prepare and deliver regular account performance reports, pipeline updates, and forecasts to management Ensure all activities comply with local regulations or telco standards.

Qualification Minimum 3-5 years of experience as an Account Manager, Key Account Manager, or Client Success. Prior experience in the telecommunications industry or established relationships with key telco stakeholders. Strong background in MVAS and / or DCB, or Telco-related services. Solid understanding of service operations, and partner management.