Key Account Supervisor

Company Description Indodana (PT Artha Dana Teknologi) is an OJK-licensed financial technology company that operates a credit marketplace for peer-to-peer loans. Our mission is to achieve financial inclusion by enabling lenders to provide loans to the 100 million underbanked Indonesians. Leveraging sophisticated big data and artificial intelligence technologies, we connect hundreds of lenders with creditworthy borrowers every day. Our team has combined over 25 years of experience in world class financial, technology and payment companies, such as SoFi, LendingClub, Microsoft, Google, Bank Permata, and DOKU. Together, we work hard to provide our borrowers with accessible loans and our investors with attractive returns.

Job Description

Manage prospecting activity to meet and build relationships with prospective sales partners to grow sales. Acquisition and developing new merchants through promotion activities with partner and retail collaboration.

Handle promotional system in store, marketing program and sales analytics.

Design, prepare and manage marketing and other promotion activities including promotional material to support marketing activity and grow sales in the company.

Actively assess and evaluate sales results in regular sales & marketing meetings, providing data and feedback on current market trends.

Propose activities or actions that will improve the sales performance.

Manage sales performance of key accounts portfolio.

Lead sales performance for consumer financing business, develop and plan merchant penetration in both traditional and modern markets, and create strategy and planning.

Develop and sustain solid relationships with key clients that bring the most income for the company.

Address and resolve key clients' complaints.

Act as the main point of contact between key clients and internal teams.

Qualifications

Minimum Diploma (D3) from any major.

Proven experience in partnership management.

Proficient in all Microsoft Office applications as well as CRM software.

Ability to build reports with key clients, handle multiple client accounts, and demonstrate strong negotiation and leadership skills.

Exceptional customer service skills.

Excellent communication skills.

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