Customer Success Associate - Hybrid, 24/7 Support

A leading technology company in Jakarta is seeking a skilled Customer Success Associate to enhance customer satisfaction and engagement. The role involves responding to inquiries via live chat and email, ensuring satisfaction through effective solutions, and collaborating with the support team on complex issues. Candidates should possess strong analytical skills, experience in customer service, and be able to communicate effectively in English and Bahasa. The position requires flexibility to work in rotating shifts within a hybrid setup. #J-18808-Ljbffr