Head of Delivery

Esyasoft, headquartered in UAE is a subsidiary of International Holding Company (IHC), Abu Dhabi, IHC is a publicly-listed holding company comprising of 400+ entities which is over 450B $, with international operating segments and acquisitions in 10 primary business segments: Real Estate; Agriculture; Healthcare; Food and Beverage and Distribution; Energy; Industries; IT and Communications; Retail and Leisure; and Capital.

Esyasoft is a subsidiary of Internal Holding Company (IHC), Abhu Dhabi, specialised in providing end to end smart grid technologies like BESS, AMI, IT, IoT, and advanced analytics and AI solutions for power, gas and water utilities. Esyasoft has pioneered in providing critical solutions globally, having offices in over 10+ countries, including UAE, India, Azerbaijan, Netherlands, United Kingdom, Indonesia and Americas, serving over 50+ global utility companies

Role Description: We are seeking an experienced Head of Delivery to handle end to end of delivery, planning, execution, and delivery of projects and services within the utilities sector (electricity, gas, water, or renewable energy). The ideal candidate will have a strong background in utilities operations, project management, and stakeholder engagement, ensuring timely delivery, budget adherence, and quality outcomes aligned with regulatory requirements and customer expectations.

Key Responsibilities: Lead the end-to-end delivery of Utilities end to end solution, IT, or service transformation projects across utility networks (e.g., smart metering, grid modernization, customer service platforms).

Coordinate cross-functional teams including engineering, operations, IT, and third-party vendors to ensure seamless project execution.

Act as the primary point of contact for clients and internal stakeholders, ensuring alignment on project scope, timelines, and KPIs.

Monitor project budgets, timelines, risks, and resource utilization; implement mitigation plans where needed.

Ensure compliance with utility regulations, environmental standards, and health & safety protocols.

Develop and maintain delivery dashboards, progress reports, and documentation for senior leadership.

Drive continuous improvement in delivery methodologies (Agile, Waterfall, or hybrid) to enhance service efficiency.

Support change management, training, and operational handover during project transitions.

Strong expertise in Program Management, Project Management, and managing large-scale and complex programs

Experience in People Management, including the ability to coach and mentor diverse teams and manage performance effectively

Proven Consulting and strategic advisory skills to influence key stakeholders and drive business outcomes

Team Management skills including fostering collaboration, defining goals, and delivering results

Strong leadership, problem-solving, and decision-making abilities

Experience working in Indonesia region and understanding of local business practices is an advantage

Qualifications: Bachelor’s degree in engineering, Business, or related field (Master’s preferred).

10+ years of project or delivery management experience, preferably within the utilities or energy secto

Proven track record managing large-scale projects (e.g., SCADA, AMI, CRM upgrades) from initiation to delivery.

Familiarity with utility regulatory frameworks, customer service requirements, and emerging technologies (e.g., IoT, cloud, AI).

Strong leadership, communication, and negotiation skills.

Proficient in project management tools (e.g., MS Project, Jira, SAP) and methodologies (e.g., PMP, PRINCE2, Agile).

Preferred Certifications:

PMP or PRINCE2

ITIL Foundation

Utility-specific training (e.g., NERC, FERC, ISO standards)

Why Join Us:

Work on innovative and impactful projects in a rapidly evolving sector.

Collaborate with leading experts in energy, sustainability, and digital transformation.

Competitive compensation and benefits package.

Opportunities for career growth and upskilling in a future-focused organization.

How many years' experience do you have as a Head of Delivery?

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