Technical Operation Specialist (Electrical Engineer)_

Responsibilities: • Ensure charger availability SLA by monitoring live chargers, identifying outages, and executing recovery actions. • Respond to incidents and resolve issues through first-level troubleshooting, remote and onsite, and coordinate escalations within defined SLAs. • Perform preventive maintenance to reduce downtime, improve reliability, and prevent recurring failures. • Manage firmware updates, configuration checks, and system health validation to ensure consistent charger performance. • Coordinate with vendors and partners such as landlords, ISPs, OEMs, and warranty providers to resolve technical issues. • Maintain documentation and reporting of incidents, maintenance activities, and charger performance metrics.

Requirements: •

Bachelor’s degree in electrical engineering, Electronics, or Telecommunications • 2+ years of experience in operations, maintenance, or technical roles • Strong knowledge of electricity, EV chargers, and telecommunications • Experience in system troubleshooting, contractor supervision, and partner coordination • Willing to travel across Indonesia • Can join ASAP