Customer Centre Quality & Data Analyst, Tech & Operations

A leading banking organization in Indonesia is seeking a Customer Centre Officer within Technology & Operations. The role involves call monitoring, quality surveys, and ensuring proper issue escalation in a contact center environment. Candidates should be degree holders with at least one year of experience in a related field and possess strong time management, problem solving, and detail-oriented skills. This position aims to enhance customer experience through constant evaluation and input on processes. #J-18808-Ljbffr