Key Account Manager

* Implement a sales strategy per account to maintain existing business and to develop new business opportunities. Work closely with the

In-Center Sales Manager across the entire sales cycle to ensure customer outcomes and achieved.* Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers* Provide targeted counselling and account information to the clinical and technical team as required* Track and report competitor activity within the assigned accounts* Maintain a high-profile presence in the market place through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership.* Managing the immediate post-purchase activities (checking order status, delivery, handle complaints etc) to ensure customer satisfaction* Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc* Provide input to forecasting requirements, preparing annual sales budget;* Establish sales objectives by creating a sales plan and quota for the region in support of national objectives* Prepare and present customer offerings, quotes, tenders, re-orders and any other related business requirement* Update clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks* Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met* Provide input and support to marketing programs as required* Maintaining team communication* Undertaking other tasks as required* Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company or employee events- Other tasks

* Other projects those may assign by Direct Superior

* Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization

* Obey the Fresenius Medical Care Compliance and Company Regulation* Min. Bachelor degree of Business Administration, Management, Sales, Science or other related field* Dialysis experience - highly desirable, or Healthcare business experience, especially from Medical Devices Company, at Multinational Company* 3 years + Account Management or Business Development experience in Managerial level - highly desirable* Highly developed interpersonal & influencing skills* Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident* Skills across most Windows applications including Word, Excel, and PowerPoint.* Demonstrable track record of success in medical sales – desirable* Ability to develop and implement business plans within the region.* Ability to provide an out of hours service* Ability to attend meetings or conferences interstate from time to time which may be inclusive of week end.- Sales Competencies

* **Product, Disease and Market Knowledge**

+ Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.

+ Understanding of product concept, character and environment changes as well as their impact on company's product positioning.

+ Keep to see the opportunities to expand sales area in order to meet customer expectation.

* **Selling & Negotiation Skill**

+ Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"

* **Territory Management**

+ Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently

+ Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction

* **KOL Management**

+ Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.

* **Business Acumen**

+ Uses business and financial analysis to identify ways to improve profitability;

+ develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved;

+ forecasts sales effectively;

+ makes effective trade offs within and across budgets;

+ anticipates issues and builds contingency plans.* Be a role model of effective collaboration across company and geographic boundaries* When acting locally consider the global business impact* Strongly participate in global activities- **Define and Shape Vision and Purpose**

* Translate the big picture into meaningful, actionable plans, aligned with our Values that engage and energise our employees

* Develop an inspiring vision and the strategies to achieve it

* Communicate effectively and motivationally- General Competencies:

* **Continuous Learning:**Show the great willingness to receive knowledge & skills for effectiveness of work

* **Commit to the Organizational Ethic:**Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally

* **Administration, Planning & Organizing:**Implement the process of operational administration, reporting and document management regarding operational process in working unit.**#1 Top Workplace in the area.** #J-18808-Ljbffr