CRM Consultant (Industrial Engineering Fresh Graduate)

We are looking for a

Junior CRM Functional Consultant

specifically for

Fresh Graduates from Industrial Engineering (Teknik Industri)

to support CRM implementation and business process consulting projects.

Responsibilities

Support CRM implementation projects as part of the consulting project team.

Analyze client business processes and requirements, and translate them into CRM system configurations.

Assist in designing CRM workflows and features across sales, marketing, customer service, automation, and reporting.

Identify gaps between business needs and CRM system capabilities and propose solutions under the guidance of senior consultants.

Support data migration, system testing, user training, and go-live activities.

Ensure assigned tasks and deliverables are completed according to project timelines.

Participate in client workshops, discussions, and user support sessions.

Prepare basic documentation related to CRM configuration and business processes.

Collaborate closely with internal teams to ensure smooth project execution.

Qualifications

Bachelor’s degree in Industrial Engineering (mandatory).

Fresh graduates are welcome to apply.

Strong interest in business processes, systems implementation, and consulting.

Basic understanding or strong interest in CRM systems (e.g., Salesforce, HubSpot, Zoho, Microsoft Dynamics, or similar).

Good analytical, problem‑solving, and logical thinking skills.

Strong communication skills, both verbal and written.

Detail‑oriented, proactive, and willing to learn.

Able to work in a fast‑paced and dynamic project environment.

Willing to be placed full‑time on‑site (WFO) in BSD City, Tangerang.

Seniority level Internship

Employment type Full‑time

Industries Business Consulting and Services

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