Driver Operations Associate (Longhaul Delivery)

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Our strength lies in our internal values, namely

Passion

in serving local communities, empowering SMEs and our driver partners,

Execution

and

Grit

because that is how we differentiate ourselves by never giving up and striving for excellence, and

Humility

- awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Your impact won't end there you’ll also boost Lalamove’s market presence by significantly raising the number of branded vehicles, preserving delivery processes for corporations and non-corporations, and developing new initiatives. You are the one who will directly empower our driver-partners and ensure their long-term economic viability.

Think you are up for it? Apply now and join us as #OneLalamove!

The recruitment process will be carried out in English, and only shortlisted candidates will be notified.

What you’ll do

Monitor and analyze daily, weekly, and monthly longhaul & bigger vehicle (5-ton upwards) order metrics

Build and maintain a reliable driver pool specialized in longhaul & bigger vehicle (5-ton upward) orders

Identify supply gaps for long-distance routes and proactively activate drivers to cover upcoming demand

Work closely with Demand / Business Development teams to forecast large or upcoming longhaul & bigger vehicle (5-ton upwards) orders to ensure & secure driver readiness in advance

Initiate driver engagement initiatives such as: (targeted communication, incentives, or campaigns) to improve longhaul & bigger vehicle (5-ton upwards) order response rate / fulfillment

Track driver performance and provide regular insights and recommendations to improve supply reliability

What We Seek

Good communication and interpersonal skill

Strong analytical thinking & having problem-solving mindset to identify operational issues and act quickly

Comfortable working in a fast-paced operations environment with daily performance targets

Proactive and execution-driven, able to respond quickly to supply-demand gaps.

What you’ll need

Graduate from reputable university majoring in management, operations or any related field

Minimum 1-2 years of experience in operations, logistics, supply management, or marketplace platforms, preferably from a startup company

Experience managing driver/partner communities or supply-side operations is a strong advantage

Good communication skills in English

Experience and familiar with spreadsheets, Microsoft Excel, and PowerPoint

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

Untuk semua kandidat- Lalamove menghormati privasi Anda dan berkomitmen untuk melindungi data pribadi Anda.Pemberitahuan ini akan memberi tahu Anda bagaimana kami akan menggunakan data pribadi Anda, menjelaskan hak privasi Anda dan perlindungan hukum yang Anda memiliki saat Anda mendaftar untuk bergabung dengan kami. Mohon luangkan waktu untuk membaca dan memahami Pemberitahuan ini. Pemberitahuan Privasi Kandidat: https://www.lalamove.com/id/candidate-privacy-notice

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