Account Specialist – Cantonese Speaking (Relocate to Bangkok, Thailand)

Account Specialist – Cantonese Speaking (Relocate to Bangkok, Thailand)

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward‑thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World‑class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive work culture that enables your future Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards Mission

As an Account Specialist with TDCX, you will be an important member of the sales organization, focusing on the Small and Medium Business (SMB) segment. You will play a critical role in driving the full sales process from prospecting for new customer acquisition to closing deals. Key Responsibilities

Contact new and existing clients via telephone, chat, and email daily, identify sales opportunities and provide the best solution for their business goal. Become an expert on client’s advertising solutions, identify trends, and solve problems. Improve client experience by driving optimal product adoption; manage a portfolio of SMB clients and grow revenue. Provide pre‑ and post‑sales assistance for all applicable products. Provide vital product insights, feedback and revenue trends; share feedback from the advertisers. Champion and produce success stories for advertisers who have succeeded in growing their business by using the products. Perform any other duties and responsibilities that may be assigned by the management. Qualifications

Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field. Preferably 2 years of related work experience. Business development, sales account management or consultative selling experience is a plus. Knowledge of digital marketing industry is a plus. Self‑starter who can meet deadlines and enjoys working in a competitive inside sales environment. Excellent verbal and written communication skills in

English

and

Cantonese . Company Overview

Singapore‑based TDCX is a global BPO leader offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e‑commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

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