Account Manager

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Account Manager

role at

Datasintesa

Responsibilities

Serve as the lead point of contact for all customer account management matters.

Build and maintain strong, long-lasting client relationships.

Negotiate contracts and close agreements to maximize profits.

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.

Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).

Prepare reports on account status.

Collaborate with sales team to identify and grow opportunities within territory.

Assist with challenging client requests or issue escalations as needed.

Requirements

Bachelor’s degree in sales, communications, or related field. More education or experience may be preferred.

Experience as Account Manager, Account Executive or Business in IT background will be an advantage.

Exceptional verbal and written communication skills.

Ability to collect, track, and analyze large amounts of data.

Adaptability and strong problem‑solving skills.

Excellent active listening skills.

Ability to build rapport and collaborate with others within the company and externally.

Understanding of consumer behaviors and industry trends.

Extensive, accurate product knowledge.

Seniority level

Associate

Employment type

Full‑time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

South Jakarta, Jakarta, Indonesia 4 weeks ago

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