Field Technician Quality Assurance Officer (Automotive OEM)

Field Technician Quality Assurance Officer (Automotive OEM) This role conducts remote QA checks, troubleshoots issues encountered during remote site operations, prepares detailed reports, identifies training needs, and conducts training to ensure quality across the fleet management product offering and support of remote operations.

Responsibilities

Ensure that all remote technicians are punctual with proper attire to maintain a professional appearance during job assignments

Conduct quality checks remotely by leveraging mobile video calls

Troubleshoot issues encountered during remote site operations

Prepare detailed reports summarizing the QA activities performed for management review

Identify training needs for remote technicians

Conduct training and refresher sessions to enhance their skills and knowledge

Ensure a comprehensive understanding of the full fleet management product offering

Familiarize yourself with the technology stack to effectively support remote operations

Requirements

Candidate must possess at least Vocational course, Diploma in Automotive, Electrical/Electronic, Mechanical or equivalent

At least 3-5 Year(s) of working experience in the related field is required for this position

Experience/Knowledge of Electronics and Automotive aftermarket product installations (Telematics/Sound Systems/Immobilizer etc.)

Experience/Knowledge of Electrical/Mechanical repair of Automobiles and/or Heavy vehicles; (Electrical wiring repair, Faulty Finding and Mechanical Repair etc.)

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Quality Assurance

Industries

Software Development

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