Business Development Manager - Freight Forwarding

Business Development Manager - Freight Forwarding We are seeking a highly driven Business Development Manager to lead commercial growth for our client - freight forwarding and 3PL services in the Batam region. This role focuses on acquiring new customers, expanding key accounts, and driving revenue across services such as air & sea freight, customs clearance, domestic distribution, and project logistics.

You will play a critical role in strengthening our presence in Batam by identifying market opportunities, developing tailored logistics solutions, and building long-term relationships with clients in manufacturing, electronics, marine, construction, and export-driven sectors.

This position requires a strong hunter mindset, solid industry knowledge, and the ability to collaborate with internal operations teams to deliver seamless end-to-end logistics solutions.

Requirements

Minimum 4 years of experience in logistics, freight forwarding, trucking, or 3PL operations; experience managing both sales and operational functions is strongly preferred.

Proven track record in business development and achieving revenue/GP targets, particularly within transportation, warehousing, or distribution services.

Strong knowledge of domestic freight, customs procedures, trucking operations, and end-to-end logistics execution.

Experience leading teams (sales, ops, or cross-functional). Prior experience in a branch or supervisory leadership role is a strong asset.

Ability to analyze commercial performance, operational challenges, and cost structures, and present improvement recommendations based on data.

Strong negotiation skills with vendors, carriers, and clients, including handling contract renewals and rate agreements.

Excellent communication and interpersonal skills; ability to work closely with customers, internal support functions, and senior leadership.

Proficiency in CRM systems, reporting dashboards, and Microsoft Office (Excel, PowerPoint); ERP/WMS/TMS knowledge is a plus.

High ownership mentality, problem-solving mindset, and ability to make decisions independently while aligning with company goals.

Ability to travel when required and represent the company professionally in external meetings.

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