Head of Incentive Management (ISP / Broadband Focus)

Role Overview Our client is seeking a

Head of Incentive Management

to design and manage performance-based incentive frameworks that drive growth across broadband and connectivity channels. This role will focus on aligning commercial incentives with business targets across sales, distribution, and partner ecosystems within the

ISP and broadband business environment .

The ideal candidate brings deep experience from the

Internet Service Provider (ISP) or fixed broadband sector , with a strong understanding of

channel performance, sales incentive design, and commercial strategy

in the connectivity market.

Key Responsibilities

Design and implement

sales and channel incentive frameworks

aligned with broadband growth and revenue targets.

Develop incentive structures that support

fiber broadband, fixed internet, and connectivity product sales

across multiple channels.

Monitor performance of incentive programs and continuously optimize schemes to maximize sales productivity and partner engagement.

Work closely with commercial, sales, finance, and analytics teams to ensure incentive models drive measurable business outcomes.

Analyze sales performance and channel productivity using data-driven insights to refine compensation strategies.

Lead the governance and operational execution of incentive programs to ensure transparency, accuracy, and alignment with company policies.

Collaborate with partner ecosystems (agents, distributors, and channel partners) to drive adoption and performance of incentive schemes.

Candidate Profile We are prioritizing candidates with

direct experience in the ISP or broadband market .

Ideal candidates will have:

10+ years of experience

in incentive management, commercial strategy, or channel performance management.

Strong exposure to

Internet Service Provider (ISP), fiber broadband, or fixed connectivity businesses .

Experience designing and managing

sales incentives, commissions, or partner compensation models .

Strong analytical mindset with experience using data to drive commercial decision-making.

Proven leadership experience managing teams and cross-functional stakeholders.

Excellent communication and stakeholder management skills.

Preferred Background Candidates are highly preferred if they come from:

Internet Service Providers (ISP)

Fiber broadband operators

Fixed connectivity providers

Telecommunications companies with

strong broadband / FTTH businesses

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