Field Engineer

Overview

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Field Engineer

role at

GE HealthCare . GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Roles and Responsibilities

Maintains all models specific to a modality in the assigned area Electronic/Mechanical/Electrical/IT: total system level troubleshooting on complex multi-symptom problems Customer satisfaction: daily interface with doctors, radiographers & biomedical engineers on equipment status issues Acts to ensure satisfaction to primary customers Assists in account sales visits; helps train others where necessary; identify sales opportunities and communicate to account team Business growth: assists in the growth and direction of business in his/her assigned area Productivity: responsible for warranty, installation and PMS (planned maintenance) contract cost control Administration: completes all administration tasks on time; ensures timely completion of FMIs (Field Modifications) and PMS (Planned Maintenance) inspections documentation for assigned accounts Installation: plays a leading role in complex and multi-functional rooms; shares best practices; maintain effective quality systems and programs standard according to the GE Service Quality Policy Statement Required Qualifications

Degree/Diploma in Electronics Engineering, Computer Engineering, Information Technology, Biomedical Engineering or equivalent Minimum of 2-5 years field service experience in healthcare industry or equivalent Excellent problem-solving skills; able to think outside the box Strong sense of accountability and ownership over customer issues and other responsibilities Strong potential and willingness to learn new techniques Excellent customer service skills; able to deal tactfully and effectively with customers Excellent verbal and written communication skills in English A good team player and can work seamlessly with cross-functional teams Willing to be located across Indonesia Desired Characteristics

Excellent analytical and communication skills with the ability to explain complex technical issues clearly Establishes good relationships with customers and staff to manage conflicts as they arise Shares expertise and knowledge with others; uses technology to achieve work objectives Maintains a positive outlook at work; handles criticism well and learns from it Demonstrates interest in and understanding of others; adapts to the team and builds team spirit; listens, consults others and communicates proactively; upholds ethics and values Adapts to changing circumstances; identifies development strategies to achieve career goals Willing to be based in Sumatera area Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Seniority level

Entry level Employment type

Full-time Job function

Engineering and Information Technology Industries

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