Purchasing & Order Management Executive

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Purchasing & Order Management Executive

role at

UNOX S.p.A.

Unox, a market leader in the production of high‑end ovens and certified as a Great Place to Work®, is looking for a Purchasing & Order Management Executive to join the Customer Experience, Resellers and Distributors team in Jakarta.

Main responsibilities

Ensure the accurate and timely issuance of various documents related to the Back Office process.

Develop and update operating procedures and guidelines related to the Back Office process.

Plan tasks and activities to achieve customer service performance indicators.

Handle customer inquiries via phone, email, and fax.

Work with the Finance department to solve problems related to invoices and payments.

Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents).

Accurately maintain customer database, master records, and sales contract files.

Requirements

Graduate degree in Administration, Economics, or Languages.

Excellent knowledge of English and Bahasa Indonesia.

Customer service orientation.

Proven problem‑solving, analytical and decision‑making skills.

What Unox offers

Paid time off & overtime.

Mentorship & coaching.

Career growth & training programs.

Diversity & inclusion policies.

International mobility & relocation support.

Team building activities.

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.

Seniority level Not Applicable

Employment type Full‑time

Job function Other

Industries Machinery Manufacturing

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