IT Telesales

Company Overview PT. Berca Hardayaperkasa (BHp) is a leading provider of Enterprise Information Communication Technology (ICT) and Test & Measurement (T & M) solutions in Indonesia. Since 1990, BHp has been delivering efficient ICT and T & M solutions—from hardware systems to full solutions—to over 350 corporations across various industry disciplines nationwide. Core business activities include computing systems, IT consulting services, telecommunications & infrastructure, and T & M products and services.

Responsibilities

Prepare Bill of Quantity (BOQ), quotations, and process Purchase Orders (PO) from customers, monitoring the order process until delivery.

Follow up on customer complaints or issues and ensure proper resolution.

Update the sales funnel on a weekly basis.

Participate in product update sessions held by internal teams or principals.

Build and maintain strong relationships with customers and principals.

Collaborate with presales and engineers to propose suitable solutions to customers.

Negotiate quotations with customers and principals.

Make calls to customers for product campaigns and follow up on their needs.

Qualifications

Fresh graduates are welcome to apply.

Having more than 1 year of experience in Telesales/Telemarketing, especially with CRM platforms, is an advantage.

Basic understanding of IT products/services such as cloud computing, cybersecurity, software, or hardware.

Good appearance, able to work both independently and in a team, honest, disciplined, and able to work under pressure.

Highly motivated and result-oriented.

Computer literate, especially in Microsoft Excel.

Passionate about Marketing and Sales.

Proficient in English (mandatory); Mandarin proficiency is an advantage.

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