Service Consultant (Surabaya)

About EF Education First At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique. Job Description: Maintain service quality and good relationship to existing students and provide end-to-end English Course consultation and experience as well. Key Responsibilities: Student progress management Communication and customer service on effective study activities Internal commercial aspects Creating and maintaining a fun and engaging learning environment Planning, organizing, and executing events

Minimum Qualifications: Bachelor’s degree in related field or equivalent Minimum 1-year experience in sales, or direct selling B2C Excellent interpersonal communication and promotion skills Excellent service attitude and able to work as a team Self-motivated with a detail-oriented and outgoing personality Willing to work in shift

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.